Banking with Hospitality

Walk through the doors of Dalby’s Westpac branch and you’re immediately impacted by the friendliness of the place.  No one seems too hassled or too busy for a smile.  I guess that’s what you’d expect from branch that originally started out almost 100 years ago…in a pub!

In 1911, the Westpac Bank (then known as the Bank of NSW) opened its first Dalby branch out of the sample room in the Windsor hotel.

Today, it’s that sense of hospitality that Branch Manager Louisa Wale says keeps customers coming back to Westpac, and new customers flocking in.

“We’re seeing many new customers in the branch.  They’re choosing us because we have a great range of products and services, but mostly because we genuinely care about our customers.

“We understand that everyone has different needs and circumstances so we tailor our services to suit our customers’ individual needs.”
Westpac’s new Premier Advantage Package is a great example of this individual approach to banking.  According to Louisa it’s one of the best home loan packages on the market with competitive rates, flexible arrangements and added benefits.  And Westpac is also currently offering some great offers on term deposits for a range of budgets and timeframes too.
Times may have changed since the early days operating out of the pub, but the country hospitality and down-to-earth approach still remain. Next time you’re passing by, why not pop on in.  They can’t offer you a beer, but you will get a professional banking service with a smile.