Telstra Dalby - A Service Hub of Strength

Welcome to the new Telstra Store - Dalby – a state-of-the-art telecommunications hub showcasing the latest trends in a live environment.
Local Telstra Licensee, Mark Slade is excited about his new concept store complete with live, walk in make a call, handsets.
“Our new format store provides locals with the latest handsets that are all ‘live’.  Allowing customers to try before they buy,” confirms Mark.
Mark says that often people purchase the wrong handset for our local transmission conditions or a handset that proves difficult for people who have minor disabilities or different preferences.
“Our local knowledge together with a live demonstration provides customers with the very best in telecommunications customer service for our region.”
In store customers can also feel and explore other technologies such as the Telstra T-Box (described as a new internet and TV experience), gain a greater understanding of the benefits and access options for broadband technology or receive an account review that could highlight upgrade options and/or bundling benefits for their individual needs.
“We are here to assist locals receive the very best communication products and services at a great price,” says Mark.
Mark, a local telecommunications expert, also visits customers onsite where additional remote considerations can hinder a clear and crisp reception.
“In store we can accurately understand signal strength with a GPS coordinate. However, in some instances additional onsite structures create interference and we then need to install additional hardware to deliver a quality signal.”
“It is not just about selling the latest handset.  We want to ensure that customers are appropriately resourced for their individual circumstances.”
In an industry that is ever-changing, consumers are presented with overwhelming opportunities and options.  Product comparisons are often fraught with frustration, but Mark and his team are on hand to cut through the confusion and help customers enjoy the benefits of finding the product that’s right for them.
“Our team are regularly informed and trained so that customers are guaranteed to receive the latest information or upcoming options suitable for their unique situation.”
“This is an exciting industry in an era recognised as a communication technology revolution.  I am passionate about each and every new release and what effect it will deliver for each user,” says Mark.
For a personalised telecommunications service visit the new Telstra Shop, Dalby - opposite BWS in Dalby Shoppingworld.

View Telstra website: www.telstra.com